Under the executive order released by Texas Governor as well as guidelines recommended by the Texas State Dental Board on March 22, 2020, We are limiting appointments to emergency/urgent care patients from March 23-April 21.
We are following the ADA guidelines on the definition of dental emergency/urgent care.
Dental emergency/urgent dental care may include anything from facial/mouth swelling, bleeding, dental trauma and pain.
We are here for you for dental emergencies! please call us before you call urgent care/ER so that we are not taking away resources from those with acute medical needs.
Periodic exams, cleanings, routine appointments will be postponed until further notice. We will be reaching out to those patients to reschedule. We recommend all ortho patients to stop wearing rubber bands during this time.
All calls will be forwarded to answering service while we are out of the office. We would like to let you know that we are still here for you and Dr. Dai will see any emergency patients during these two weeks.
We appreciate your understanding and cooperation to limit exposure to our patients and staff.
Dr. Dai, Dr. Matthews & staff.
#flattenthecurve #strongertogether #community
We would like to let you know that we are still here for you and Dr. Dai will see any emergency patients during this time.
We also want to reassure you that when we do see emergency patients, we have the following protocols to help keep everyone healthy:
We have the appropriate PPE to treat our emergency/urgent care patients. We already have protocols to keep every surface and room disinfected. Following CDC guidelines has always been a daily routine for us and our team is highly trained in these protocols. Our cleaning supplies are also ALL MEDICAL GRADE and we disinfect touched surfaces many times a day. Yes, this includes door knobs, door handles, etc.
In addition, the following extra measures are implemented at our office:
Every patient will have a temperature reading upon arrival. Any patient with temperature above 100 F will be rescheduled. We also have a question/consent form specific for COVID-19 pandemic for patients/guardians to fill out.
Patient/parent will remain in the car until we are ready to bring the patient back.
Every patient will rinse with ozonated water for 1 min upon arrival prior to all procedures.
We have recently incorporated Ozone Therapy at Matthews & Dai. Ozone promotes wound healing and kills viruses, bacteria, fungus, and even prions. As an office, we always strive to provide the most biocompatible materials/options. Ask us for BPA-free and/or metal-free options for restorative procedures.
We also want to introduce Surgically Clean Air infiltration system that we have at the office.
The Six-Stage air purification system that hospitals and surgical centers often use captures dust particles, pollen, volatile organic chemicals (VOCs), mold, allergens, odors (like formaldehyde and smoke), bio-aerosols, nitrous oxide, and many other pollutants that are found in the inside air in workplaces. Most importantly, they kill bacteria and airborne viruses, such as influenza, TB, and coronavirus. It is one of the most advanced in the market. The negative ion generator makes indoor feel more pure, clean and energized to help combat fatigue.
We have always used isolite (our “whale’s tail”) to reduce aerosol in the air
We also have a dental vac unit (basically a gigantic vacuum) in the treatment room to further reduce any chance of aerosol lingering in the air