Your first visit is a walk on the beach!
Getting to know Dr. Dai and Dr. Matthews will be a fun and enjoyable experience for you, your child, and us. We will review your child’s history, and make sure you are comfortable with our procedures and staff.
Here are several questions that you may have before your first visit.
Click on a question!
On your first visit to our office, please bring your insurance card and our First Visit Packet already completed.
Your insurance determines your deductible. Any amount not covered by your insurance will be due that day.
We accept most insurance plans and as a courtesy, we will submit your insurance claim for you.
The portion that is not covered by the insurance company is your responsibility and due at the time of service. If payment is not met in full at time of services, then a statement will be sent to you and will reflect a service fee.
It is a benefit to you to know and understand what your insurance benefits are, including deductibles and co-pays. Regrettably, we do not dictate insurance policies and can only work with them. We will make every effort to help you understand what your coverages are.
We would be happy to discuss fees and insurance with parents prior to the first visit in our office.
Our New Patient Coordinator will discuss this with you, and answer any questions you may have prior to making your first appointment.
It is quite normal for children to be anxious about their first visit to the dentist. Pediatric dentists have special training in helping anxious children feel secure during treatment. Also, pediatric dental offices are designed to make children feel comfortable. Staff members choose to work in our pediatric dental practice because they enjoy working with children.
Seeing several children in one family at the same time is never a problem for our staff. We know that our parents have busy schedules, and we do our best to stay on schedule at all times.